Welcome to ABR Electric! We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy outlines how we collect, use, and protect your information when you engage with our services, including SMS messaging and email communications.
Types of Information Collected
We collect the following types of personal information from our customers:
Name
Email address
Phone number
Service preferences and history
Method of Information Collection
We collect customer data through various methods, including:
Online forms on our website
Service sign-ups and subscriptions
Direct communication via phone or email
SMS opt-in through our designated channels
Purpose of Data Collection
We collect and use customer information for the following purposes:
To provide and improve our services
To communicate with customers regarding service updates, appointments, and relevant information
To send promotional offers and updates (only if you have opted in)
To personalize your experience with ABR Electric
Data Security Measures
We take your data security seriously and implement the following measures to protect your information:
Secure servers and encryption technologies
Regular security audits and updates
Access controls and authorization procedures
Employee training on data protection practices
Data Sharing
We do not share your personal information with third parties or business partners
User Rights
As a customer, you have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you.
Update: You can ask us to correct or update your personal information.
Deletion: You can request the deletion of your personal data, subject to certain legal restrictions.
Opt-out: You can opt-out of receiving SMS messages or emails at any time by following the instructions provided in the messages or contacting us directly.
Contact Information
If you have any questions or concerns regarding your privacy or this policy, please contact us at:
Address: 1971 Univ Business Dr #106, McKinney, TX 75071
Email: support@abrelectric.com
Phone: 214-690-1941
SMS Messaging Policy
Opting In and Out
Users may opt in to receive SMS messages by subscribing through our website or other authorized channels, such as checking an opt-in box or entering their phone number into a designated field. To opt out, users can reply with "STOP" to any message, and we will promptly cease further SMS communications.
Message Content
We send SMS messages solely for purposes related to our services and communications initiated by users. This includes transactional messages, service updates, appointment reminders, and other relevant information.
Consent
We obtain explicit consent from users before sending SMS messages. This consent may be obtained through an opt-in checkbox on our website, a text message confirmation, or another explicit consent method. Users must actively subscribe and provide their phone number.
Privacy
We respect your privacy and do not engage in spamming practices. We only send messages to individuals who have opted in to receive communications from us. We do not share your phone number or personal information with third parties for marketing purposes without your consent.
Data Usage
Your phone number and SMS data are used solely for the purpose of sending you messages related to ABR Electric's services. We maintain appropriate safeguards to protect your information.
Changes to Messaging Preferences
Users can update their messaging preferences or opt out of SMS communications at any time by contacting us through our website or by replying "STOP" to any message.
Email Communication Policy
Subscribe via our website or authorized channels. Unsubscribe anytime using the "unsubscribe" link, replying "STOP," or contacting us directly.
By using our services and providing your personal information, you consent to the terms outlined in this privacy policy. We are committed to ensuring the confidentiality and security of your data and will make any necessary updates to this policy to reflect changes in our practices or legal requirements.
Thank you for choosing ABR Electric!